Easy Home - Easyhome SUCKS

I have been renting from easyhome now for about 6 months I have quite a bit of equipment and have always paid on time.Recently I have had to attend a funeral out of the province told them I would return and pay them.

While out of province was assaulted had 3 teeth broken and had to deal with the police. They have showed not an ounce of caring, I do understand they are a business but I am paying triple on everything. I had not returned yet and they were at my house 2-3 times a day filling my answering machine harassing my neighbours this is embarassing.

I would call them back speak to someone half decent explain everything and they would tell me to come in as soon as I get back.I can't deal with the harassment when I get back they can pick up everything and get nothing!!!!

review #150024
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Anonymous

May 06 #980578

This morning Sherry(head office) district manger, called and we went over my payment readout. Well I have more question s now????...when you purchase a item from easy home and pay the taxes(which she didn't know what amount of tax I had been taxed. Wow...anyway when u add up the lease amount, the implicit finance charge and taxes and other premiums for optional policies it comes up to a high amount for a weekly payment.... But they only put the amount of the periodic payment towards your balance. So say your periodic payment is $22.00 a week, then you have 2 different taxes charge. They only amount going against your balance is that $22.00. They charde you taxes but it is put towards your balance..I don't know about anybody else, but that does not make sence.....more question to be answered.......how do people get jobs if they don't know what tax people are suppose to be taxed

1 0 Reply
Anonymous

May 05 #980329

So had a conversion with a person from head office of easy home, this person I have a more than one conversion with....they told me to get someone with more smarts, to help me to understand my payment read out!!! But when trying to have the conversion about my account, the person from head office(regional manager), never even had any of papers, files, or one piece of information about me. This tells me, they do not care about there clients that have bought the product,i was told that she would go as far to call the police and have me charged with harassment....that just did it for me.....I can not express to other families please get a payment read out, and make sure, that they tell you what the taxes you are being taxed, and look close and ask questions if you are not sure.....like I said before,,,BUYER BEWRE. And I did a little outside pricing, and there are some nice store that do the same as easy home, buy they will take the time to tell what taxes and what you will be paying every month, if that is how you choose. Do your homework on places like easy home, I hate the fact the they rip low income families.....SHAME

1 0 Reply
red

Apr 15 #972181 Hamilton, Ontario

Anyone paying monthly, needs to get a payment read out of there account and make sure they r not double taxing you. They have done it too me for 2 years. I have complained to everyone from the store to the complaint department. You will get no where, they have a reason for everything, but lucky for me I kept all papers. I can see how they did. So please look at your monthly bill and make sure they r not taxing you on your monthly payment, because you already charged the taxes for weekly payments

0 0 Reply
Anonymous

Feb 02 #939910 Sarnia, Ontario

Easy home in Sarnia seems to only care about there business profit and not there customers.
I payed a full mth of my rent to own and they brought it up to a Sunday...we try to pay the previous day as we have no vehicle and were in the neighborhood that day...but they were closed and no visable sign on door or window with hrs of business and next day...(DUE DATE) THEY WERE CLOSED. The following day it happened to be a huge snow storm and I'm 9.5mths preg with a 3yr old so I called and asked if I may have a grace day bec of snow storm and my situation. I was told no and that I also owed for being late a day as they said my stuff was due yesterday (SUNDAY) ....CLOSED DAY. I EXplained it wasn't my fault as I was there to pay it sat but they were closed already and when I called Sunday to see what time they were open until I found out they were not open at all.now they want to make me pay a separate late fee for both things I'm paying off...this is b.s

1 0 Reply
Anonymous

Dec 26, 2014 #921339 Houston, Texas

We were late because my husband got laid off. Called easy home let them know. They said it was fine just make payments each month when we could. They fired that guy then penalized us for not knowing and then brbreaking contract after agreement was already made. But now the payments keep going up!!!

1 0 Reply
Anonymous

Nov 27, 2014 #907036

Pay your bills on time and maybe you wouldn't have this issue.

1 1 Reply
Anonymous

Mar 16 #959270

I understand that we should all budget and try to stay with our means. But I don't feel you should be so rude and pay your bills on time and maybe you wouldn't have this issue. You don't know their situation and you don't know if one day you will be in their shoes. Unless you are one of those kind of people ???

1 0 Reply
red

Apr 16 #972863 Hamilton, Ontario

Hey, I did pay, and they doubled taxed me!!!!!...if they think I will let this go, I'M NOT.. I hope if there is others out there, that think or know they are being ripped off?. Speak up please, this needs to stop. And this Easy home be held accountable for there actions!!

0 0 Reply
Anonymous

May 14 #984525

Anonymous
Easyhome are rip offs and double tax my ***. We already pay taxes for what we are renting,so why are we customers taxed everytime we make a payment ? When making payments on a car in which i've brought plenty of they do not pay taxes on every payment,so what makes easyhome so dam special.

0 0 Reply
Anonymous

Nov 27, 2014 #907027

Hello,
I was a recent costumer at easy home for 10 years and still am one. I am a single mother, and cant explain to you how much they have helped me provide a stable lives for me and my children. Due to the fact that I am not a ***, I realized that I will be paying more then retail, however, I also have taken full advantage of the early buy out systems. I have been able to give my children things that I have been declined from any other retailer imaginable. After reading the comments below, it is apparent that most of these customers are behind on payments, or dumb enough not to read the legal contract signed at the beginning of the lease.
When you figure the cost of a bottled water is $0.15 and sold for $2.29 at Subway or a $5 dollar steak at a high-end restaurant that turns into an $80 dollar steak, people need to understand its not only rent-to own, its everywhere.

1 0 Reply
novascotia

Mar 03 #953594 Kemptville, Nova Scotia

yes but do you seriously think a 600 fridge or stove should end up costing $4000? I actually didnt mind the extras seeing as how my credit was destroyed during a divorce but when i realized my appliances were missing parts and called to say "hey, could you please find those shelves for the fridge so my condiments wont fall off the doors?" 3 months and still nothing even after i offered to pick them up

0 0 Reply
holly.moore

Oct 29, 2014 #892495 Winnipeg, Manitoba

Hello, I am a journalist working on a story about the Rent to Own industry in Canada. I am looking to speak to people about their experiences with Easyhome and other stores to talk in a newsstory I am working on. My number is 204-788-3210 and my email is holly.moore@cbc.ca

1 0 Reply
Anonymous

Feb 02 #939900 Sarnia, Ontario

Too bad this wasn't now.
.I would have spoke to you...as I'm sick of then trying to rip me off

0 0 Reply
shannon

Oct 08, 2014 #882085

Shannon from Edmonton here. yes its a terrible company. yes easyhome sucks. easy home really sucks because the owner randy Robertson treats his employees like ***. I used to work here and he abuses, underpays and talks down to everyone. I don't care if you have a Porsche. half your customers cant afford to feed there kids!

2 0 Reply
holly.moore

Oct 29, 2014 #892498 Winnipeg, Manitoba

Hello, I am a journalist working on a story about the Rent to Own industry in Canada. I am looking to speak to people about their experiences with Easyhome and other stores to talk in a newsstory I am working on. My number is 204-788-3210 and my email is holly.moore@cbc.ca

0 0 Reply
Anonymous

Nov 27, 2014 #907041

Don't be jealous of someone who is more successful than you.

0 1 Reply
michael

Aug 15, 2014 #857174 Peterborough, Ontario

http://www.canada411.ca/res/9054788448/R-Robertson/201799532.html is the profile for company owner randy Robertson. call him at his house or feel free to show up at his door to try an negotiate terms. nobody better to go and visit than the company owner himself right!! maybe he will offer you a beer or his son in law to his wife lol

2 0 Reply
holly.moore

Oct 29, 2014 #892496 Winnipeg, Manitoba

Hello, I am a journalist working on a story about the Rent to Own industry in Canada. I am looking to speak to people about their experiences with Easyhome and other stores to talk in a newsstory I am working on. My number is 204-788-3210 and my email is holly.moore@cbc.ca

0 0 Reply
Threatened

May 19, 2014 #816808

Good Day! So to start I am a 2 weeks behind in my payment since I was unable to be in Ontario at this time. I have had nothing but issues right from the start of this contract with Easy Home in Ajax, Ontario. Nothing but lies and treated like *** and more lies. I got a phone call from Sheryl on Saturday and she told me that I have to be in by Tuesday or else. I asked her what does or else mean and she started to yell at me and threaten me by saying she will come to my house and take the freezer if I am not in by Tuesday! I did say good luck getting in my house then she told me to *** OFF and she will come with a sheriff and take my door off of my house, and get the freeze if I am not in by Tuesday which I will not be able to make it in. I have never been late with a payment but for the first time this is what happens. I do wanna pay but not if I am treated like this they can have the broken thing back. When I started this contract They told me that I could pay my bill by online banking which was another lie. Its only online by credit card. I was told one set price and now it keeps going up. They first tried to scam me and give me an old freezer and then bring one to my house that was in a box but it was still damaged once they took it out of the box. I AM GETTING SICK OF BEING TREATED LIKE ***, LIED TO, AND THREATENED BY EASY HOME. If nothing is done I will be going public with this.. I feel this issue needs to be taken care of. NO ONE SHOULD BE THREATENED... Show more

5 2 Reply
ajax pissed

Aug 15, 2014 #857166 Ajax, Ontario

I was threatened by a chick named Cheryl as well. in truth her name is jeannine Robertson. this is her home # (905) 478-8448. she lives in Sharon Ontario and she owns like 7 or 8 of these stores so feel free to call her

0 0 Reply

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